Plugin Information

Yes. If the seller doesn't deliver, you raise a dispute before the payout date by entering a comment explaining the issue and suggesting a refund amount. This immediately freezes the funds. The seller is notified by email and can respond with their own comments and refund suggestion through the dashboard. When both parties agree on the same refund amount, the dispute automatically resolves and pays out accordingly. If you can't agree, the funds remain frozen until you reach an agreement.

The smart contract code is verified and published on the blockchain. You can see that only the seller or admin can claim funds, and the admin can only allocate disputed funds to either the buyer or seller - never to themselves. The code prevents theft. Additionally, our auto-arbitration system means disputes can resolve automatically when both parties agree, without admin intervention.

Disputes use our auto-arbitration system. When you raise a dispute, you suggest a refund amount and explain your position. The other party can respond with their suggestion. You can both see the history of comments and suggestions in your dashboard. When you both enter the same refund amount, the dispute automatically resolves and distributes the funds accordingly. Full details at https://app.instantescrow.nz/arbitration-policy.

1. Get USDC using the instructions on our wallet management screen. 2. Ask your seller to go to https://app.instantescrow.nz, authenticate, and click 'request payment' (they enter your email, amount, payout date, description). 3. You get an email, log in to see the pending payment, check details and accept. That's it!

USDC is a stablecoin cryptocurrency that's always 1:1 with USD. You need it to use blockchain smart contracts that make this service possible - giving you mathematical guarantees about payment protection that regular payment systems can't provide.

Authentication is simple: either choose your Google account or enter your email address and receive a 6-digit code to enter on screen.

Our service charges a flat $1 USDC fee. The system works in USDC, and we provide tools to obtain USDC if needed, but we have no control over third-party conversion costs in your location. All blockchain gas fees are covered by us - the service is gasless for users.

Want to verify our code yourself? Copy the verified contract from the blockchain explorer link (available from any contract in our app or here) and paste it into tools like MythX, ask ChatGPT "can the admin steal funds from this contract?", or have any Solidity developer review it. The code is extensively commented to make admin limitations clear.
We've used https://solidityscan.com/quickscan to audit our contracts - you can too. It'll ask you to select a blockchain (we are on blockchain) and then paste in a contract address (you can get one by making a test transaction of $0.001 on our system for free). It'll give you a full audit report. If you don't want to do that, you can use our current contract address: 0xAa1Be17F1F8A0F96a1308f596740552c4145627d - score is now 94%: 'Great'